Terms of service

Terms of Service

These terms apply to all orders placed on riverslide.com, which is operated by Riverslide Limited, 113 Randall Road, London SE11 5JR, United Kingdom ("Riverslide", "we", "us"). By placing an order you agree to these terms.

1. Orders When you place an order you'll receive an email acknowledging it. A contract between us is formed when we dispatch your order. We may decline or cancel an order, for example if an item is out of stock or there is a pricing error, in which case we'll refund you in full.

2. Prices and payment Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown at checkout. Payment is taken when you place your order.

3. Delivery Delivery is covered by our Shipping Policy. Risk in the goods passes to you on delivery.

4. Returns and refunds Returns are covered by our Refund Policy. Nothing in these terms affects your statutory rights as a consumer, including your right to cancel within 14 days of delivery.

5. Products We do our best to show our products accurately. Colours may vary slightly depending on your screen, and garment measurements may vary slightly. Please check the size guide on each product page before ordering.

6. Discount codes Discount codes are subject to the conditions stated when they are issued, can't be exchanged for cash and can't be applied after an order has been placed unless we say otherwise.

7. Intellectual property All content on this website, including designs, logos, images and text, belongs to Riverslide Limited and may not be used without our permission.

8. Liability We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We don't exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud.

9. Privacy We handle your personal information in line with our Privacy Policy.

10. Governing law These terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you may also bring proceedings in your local courts.

11. Contact Questions about these terms? Email support@riverslide.co.uk.